Infection prevention and control
Identify routes of infection; use standard precautions and explain safe cleaning, waste disposal and reporting.
Learning activity: Apply learning to a care-setting case study and review local procedures.

MCA COURSE OUTLINE
Focused professional development for adult care, residential childcare and education teams.
For new staff, experienced practitioners and managers. MCA matches the topic and depth to your role. The options below are programme briefs for enquiry; booking confirms which topics are available and the agreed session content.
Identify routes of infection; use standard precautions and explain safe cleaning, waste disposal and reporting.
Learning activity: Apply learning to a care-setting case study and review local procedures.
Explain role boundaries, safe records, storage and reporting of errors or concerns.
Learning activity: Use a scenario to identify when to seek advice; this awareness session does not authorise medication administration.
Adapt communication to individual needs, record accurately and handle confidential information appropriately.
Learning activity: Practise a communication scenario and produce a factual sample record.
Promote choice, rights, inclusion and dignity; recognise when support should be adapted.
Learning activity: Develop a person-centred support scenario and reflective action plan.
Understand relational practice, de-escalation and the effect of experiences on behaviour.
Learning activity: Analyse a residential childcare scenario; physical intervention requires separate authorised practical training.
Use reflective supervision, staff development and quality review to improve services.
Learning activity: Prepare a supervision agenda or a focused quality improvement action plan.
Sessions combine explanations, case discussions, reflective tasks and a knowledge check suited to the topic. Learners identify one practical improvement for their workplace. Awareness learning supports development; any regulated unit or occupational competence assessment is agreed separately.
MCA confirms whether the booked programme includes an attendance or CPD completion record and how learning is checked. Employers agree refresher frequency and verify practical competence. Bring your learning outcomes to supervision and record progress in your CPD log.
Tell MCA your staff roles, setting, group size and priorities. We agree relevant case studies and outcomes before booking; do not send identifiable service-user information with an enquiry.
Tutor-led online or blended delivery is agreed for the selected topic and audience. Duration, dates, delivery location, fees and completion arrangements are confirmed in writing before booking. Practical skills require appropriate supervised assessment.